Governance, Policies and Public Information
QGCert is committed to transparency, impartiality, confidentiality, and competence in the operation of its Personnel Certification Programs. In accordance with ISO/IEC 17024 requirements, this section provides access to publicly available information relating to certification schemes, policies, procedures, certification requirements, appeals and complaints processes, code of conduct, and other information relevant to applicants, certified persons, employers, regulators, and interested parties.
Public Information and Certification Policies
Access certification policies, scheme requirements, governance information, and procedures in accordance with ISO/IEC 17024.
Impartiality Policy
QGCert is committed to conducting all certification activities impartially, objectively, and free from conflicts of interest to ensure the credibility and integrity of certification decisions.
Confidentiality Policy
QGCert protects the confidentiality of all applicant and certified person information and ensures that information is disclosed only when authorized or legally required.
Certification Process
An overview of the certification process, including application, assessment, certification decision, issuance of certification, surveillance, and recertification activities.
Certification Scheme Requirements
Details of eligibility criteria, competence requirements, assessment methods, certification requirements, and recertification obligations for each certification scheme.
Application Process
Guidance on how applicants can apply for certification, submit required documentation, and proceed through the certification process.
Appeals and Complaints Procedure
A transparent process for handling appeals against certification decisions and complaints related to QGCERT certification activities.
Code of Conduct for Certified Persons
Requirements for ethical behavior, professional integrity, and compliance that certified persons must maintain throughout the certification cycle.
Use of Certificates and Certification Marks
Guidelines governing the proper use of certificates, certification status, logos, and claims related to QGCERT certification.
Suspension, Withdrawal and Reduction of Certification
Information on the circumstances under which certification may be suspended, withdrawn, reduced in scope, or reinstated.
Fee Schedule
A summary of applicable certification fees, assessment charges, recertification fees, and other related certification costs.
Privacy Policy
Information on how QGCERT collects, processes, stores, and protects personal information in accordance with applicable privacy requirements.